HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Mobile Identities

APP Based Provisioning Service

Operational

HID Origo Management Portal - MI (New)

Operational

Callback & Events

Operational

Google Wallet

Operational

Apple Wallet

Operational

Bridge

Operational

Mobile Identities Legacy

HID Origo MI API 2.x

Operational

HID Origo Management Portal - MI

Operational

HID Origo Management Portal - RM

Operational

Mobile Identities

HID Origo Management Portal

Operational

HID Origo Mobile Identities API

Operational

Common Services

Authentication

Operational

Past Incidents

Sunday 23rd February 2025

No incidents reported

Saturday 22nd February 2025

Infrastructure Maintenance, scheduled 10 months ago

Infrastructure Maintenance - CERT API SERVICES

SUMMARY

A maintenance event is planned for HID Origo on February 22 between 10:00-16:00 UTC.

IMPACT

HID Origo Management Portal: Users may experience issues logging in to the portal
HID Origo Mobile Identities API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors
HID Origo Identity Positioning API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors

Environment

CERT

Friday 21st February 2025

No incidents reported

Thursday 20th February 2025

No incidents reported

Wednesday 19th February 2025

No incidents reported