HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Past Incidents

Saturday 11th October 2025

No incidents reported

Friday 10th October 2025

No incidents reported

Thursday 9th October 2025

No incidents reported

Wednesday 8th October 2025

Experiencing login issues with Origo services

Update 08-10-2025, 18:08 UTC

The services are back to normal operations.

SUMMARY

  • HID Origo Services are currently experiencing a service disruption. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.

IMPACT

  • HID Origo Management Portal: Users may experience issues and/or delays in Invitation Code and Mobile ID management.

  • HID Origo Mobile Identities API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors. Wallet users also affected.

  • HID Mobile Access App: Users may experience issues redeeming Invitation Codes or receiving Mobile IDs

  • HID Reader Manager App: Users may experience issues redeeming Invitation Codes or receiving Keys

  • HID Origo Identity Positioning API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors

Environment

Tuesday 7th October 2025

No incidents reported