This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
All systems are operational
Mobile Identities
APP Based Provisioning Service
Operational
HID Origo Management Portal - MI (New)
Operational
Callback & Events
Operational
Google Wallet
Operational
Apple Wallet
Operational
Bridge
Operational
Mobile Identities Legacy
HID Origo MI API 2.x
Operational
HID Origo Management Portal - MI
Operational
HID Origo Management Portal - RM
Operational
Mobile Identities
HID Origo Management Portal
Operational
HID Origo Mobile Identities API
Operational
Common Services
Authentication
Operational
Past Incidents
Monday 27th October 2025
No incidents reported
Sunday 26th October 2025
No incidents reported
Saturday 25th October 2025
No incidents reported
Friday 24th October 2025
Infrastructure Maintenance - HID Mobile Access App for US in Cert, scheduled 1 month ago
SUMMARY
A maintenance event is planned for HID Origo on October 24th between 11:15-12:15 UTC.
REGIONS AFFECTED
US
IMPACT
During this maintenance window, multiple services may experience brief periods of disruption, such as:
HID Origo Management Portal: Users may experience issues and/or delays in Invitation Code and Mobile ID management.
HID Origo Mobile Identities API: Users may experience issues and/or delays in Invitation Code and Mobile ID management. Wallet users not affected.
HID Mobile Access App: Users may experience issues redeeming Invitation Codes or receiving Mobile IDs.
